Contact Us

Thank you for your interest in contacting Janssen. Please note that we can provide information about products marketed within the United States, and must refer international inquiries to our affiliates. - See Global Resources. Customer Service By Phone If you require immediate assistance, the Customer Communications Center can be reached by phone at: 1-800-JANSSEN (526-7736), 9:00 AM - 5:00 PM (EST), Monday through Friday. Janssen will be happy to answer any general product-related questions. However, we cannot recommend treatment or offer medical advice on personal health matters. If you have a question that relates to treatment of a personal medical condition, please contact your physician or healthcare professional, as this individual is most familiar with your specific medical condition and complete medical history. This site is not intended for the reporting of adverse events of any kind. If you wish to report an adverse event please call the Customer Communications Center at: 1-800-526-7736.