CHIEF INFORMATION OFFICER (CIO)
Joyce Lee is the Chief Information Officer (CIO), Pharmaceuticals. Joyce also serves on the Pharmaceuticals Group Operating Committee (GOC).
Previously, Joyce served as Vice President and CIO of VF Corporation, Asia Pacific. During her tenure, Joyce was a key member of two Senior VF Asia Executive Leadership teams, where she oversaw Information Technology (IT) strategy for VF Commercial brands and Global Product Supply. Joyce played a strategic role in leading and developing retail excellence and digital eCommerce technology innovation through collaborations with China digital titans including Alibaba and Tencent. She also successfully led the regional technology separation of a complex business spin-off initiative.
Prior to her role with VF corporation, Joyce was the Vice President and CIO of the Americas region for Janssen Pharmaceuticals. In this role, Joyce was a strategic member of the Janssen Americas Leadership Team and focused on IT strategy and developing and leading teams. Joyce worked in close collaboration with key pharmaceutical business stakeholders to drive transformation and value creation using innovative technology capabilities such as next generation digital patient access and support solutions. She modernized Medical Affairs and Medical Information capabilities, and enhanced customer engagement, data insight-driven and predictive solutions using advanced analytics to improve patient adherence and outcomes.
In addition to being a strategic technology leader, Joyce has proven business management capabilities and direct Profit & Loss experience. In an earlier role as Managing Director, Johnson & Johnson Consumer, Malaysia and Singapore, she led a diverse range of Johnson & Johnson Consumer personal care, healthcare and over-the-counter brands. Some of her key achievements included three years of consecutive double-digit top- and bottom-line growth and successful implementation of a new go-to-market sales business model.