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Medical Information Center
Information for Patients
We at Janssen will be happy to answer any general product-related questions. However, we cannot recommend treatment or offer medical advice on personal health matters. If you have a question that relates to treatment of a personal medical condition, please contact your physician or healthcare professional, as this individual is most familiar with your specific medical condition and complete medical history.
If you require immediate assistance or wish to report an adverse event or product quality complaint, Janssen Medical Information can be reached by phone at:
1-800-JANSSEN (1-800-526-7736), Monday through Friday from 9:00 AM to 8:00 PM ET.
Sharing Your Experience and Suggestions
If you have a suggestion, comment or would like to share your experience with Janssen, please call 1-800-JANSSEN (1-800-526-7736) Monday through Friday from 9:00AM to 8:00PM ET. Your information will be shared with the appropriate person(s) at Janssen for consideration. When you contact us, you may be asked for your contact information if follow-up is indicated. Providing your contact information is voluntary and not required to submit your suggestion or comment.
Information for Healthcare Professionals
JanssenMD™ Professional Information Resource
*The JanssenMD™ site is for U.S. healthcare professionals to provide online access to current, accurate, scientific information about our products. It is prepared by Janssen Medical Information and not intended for promotional purposes, nor for medical advice.
JanssenMD™ provides free access to scientific and clinical information and services for a number of products marketed by the Janssen Pharmaceutical Companies of Johnson & Johnson.
To access JanssenMD™ please click here.
You may contact the Medical Information Center by visiting askjanssenmedinfo.com or by calling 1-800-JANSSEN (1-800-526-7736) to speak to a clinical expert regarding your question or to report a possible adverse event or product quality complaint.
If you have any questions about the Johnson & Johnson Pharmaceutical Affiliate Corporate Integrity Agreement, please call 1-800-JANSSEN.