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Privacy Policy

Privacy Policy

Welcome to this website, which is brought to you by Janssen-Cilag Limited (shortened to Janssen here), 50-100 Holmers Farm Way, High Wycombe, Buckinghamshire HP12 4EG, a company registered in England, registration number 1027904 This Privacy Policy tells you how we collect, use, and disclose (which we call processing) personal information that you provide via this website. Please be sure to read this entire Privacy and the Cookie Policy before using or submitting information to this website. This website is intended for use by residents of the United Kingdom.

Your Consent

By using this website, you are deemed to have agreed with the terms of this Privacy Policy. Whenever you submit information via this site, you therefore consent to the collection, use, and disclosure of that information in accordance with this Policy.

Information You Provide

Like many websites, this site may actively collect information from you, its visitor, both by asking you specific questions and by permitting you to communicate directly with us via e-mail or feedback forms. Some of the information that you submit may be personal information (such as your full name, address, e-mail address, phone number and information related to your use of our products).

In addition, some areas of this website may require you to submit information in order to benefit from specified features (e.g. a newsletter subscription) or to participate in a particular activity (such as a questionnaire). You will be informed at each information collection point what information is required and what information is optional. Please be aware, however, that if you decide not to provide that information, you may not be able to use some of the features of this website.

Janssen processes personal data for specific and limited purposes, which we will inform you about when we ask you for information. Janssen keeps your data only for as long as is reasonably needed for each purpose and in accordance with any applicable legal or ethical reporting or documentation retention requirements. Any correspondence with our medical information department is kept confidential but they are unable to enter into discussions regarding individual medical treatment, and will refer you to your own doctor or other healthcare professional. Certain information collected on this website may be anonymised and used to measure activity and to support our product claims.

Passive Information Collection

As you navigate through this website, certain information may be passively collected (that is, gathered without you actively providing the information) using various technologies. We use your IP address (a number assigned to your computer by your Internet service provider so you can access the Internet to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our websites, and administer and improve the websites. The IP address is not combined with other personally identifiable information collected on this website. We may also collect information about your device, such as a unique device identifier if you access the Site from a mobile device.

The website also uses cookies, which are small files that a web server sends to your web browser to help that site remember information about your preferences and provide anonymous information on how the website is being used by its visitors.

Please read our Cookie Policy for detailed information about the cookies used on our websites. This provides information on the rules governing the use of cookies and what consent strategies apply. The cookies inserted by the website are listed in the Cookie Policy, together with details of how to refuse and delete them if you wish to do so.

Please note however that some cookies are necessary for the optimal functioning of the website so if you delete or reject them, you may either not be able to fully access the website or be unable to use all of its features.

Use and Disclosure of Information

Except as otherwise stated, we may use your information to improve the content of our site, to customise the site to your preferences, to communicate information to you (if you have requested it), for marketing and research purposes, and the purposes specified in this Policy. In addition, we may make full use of all information acquired through this site that is not in personally identifiable form.

If you provide personal information to this website, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personal information from being combined with passively collected information, unless you consent otherwise.

If you agree, we may disclose your personally identifiable information to other Janssen affiliates worldwide that agree to treat it in accordance with this Policy. In addition, we may disclose your personally identifiable information to third parties, located in the UK and/or any other country, but only:

(i) To contractors we use to support our business (e.g., fulfillment services, technical support, delivery services), in which case we will require such third parties to agree to treat it in accordance with this Policy;

(ii) In connection with the sale, assignment, or other transfer of the business of this website, in which case we will require any such buyer to agree to treat it in accordance with this Policy; or

(iii) Where required by applicable laws, court orders, or government regulations. The collection, use and disclosure of information outlined in this policy may also involve transfers of data to other countries that may not provide the same level of protection for personal data as in the UK. In this case, you will be asked to consent to such transfers.

Links to Other Websites

This website may contain links or references to other websites that we do not control and to which our Privacy Policy does not apply. Please be sure that you read the Privacy Policy of every website you visit. You are solely responsible for your interactions with such websites.

Security

We take reasonable steps to protect your personal information as you transmit it from your computer to our website and to protect it from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mails sent to or from this website may not be secure, so you should therefore take special care in deciding what information you send to us via e-mail. Moreover, if you use passwords, ID numbers, or other special access features on this website, it is your responsibility to safeguard them.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your personal information. We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt in for:

  • Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going-forward basis, you may opt out of receiving them by contacting us as follows:
    By email: emailpermission@its.jnj.com
  • In your response to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e-mails or direct mail from us, tell us that, and provide your name and e-mail or postal address.
  • Receiving reminders from us: If you no longer want to receive medical reminders from us on a going-forward basis, you may opt out of receiving them by contacting us as follows:
    By email: emailpermission@its.jnj.com
    In your response to us, please provide your name and the e-mail address or phone number at which you receive reminders from us.
  • Our sharing of your personal information with affiliates and third-party partners: If you would prefer that we not share your personal information on a going-forward basis with our affiliates and/or third-party partners for their marketing purposes, you may opt out of this sharing by contacting us as follows:
    By email: emailpermission@its.jnj.com

    In your response to us, please state that we should no longer share your personal information with our affiliates and/or third-party partners for their marketing purposes, and include your name and e-mail address.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt-out request). Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.

 
Retention Period

We retain your personal information for the period necessary to fulfil the purpose outlined for the period necessary to fulfil the purposes outlines in the Privacy Policy, unless a longer retention period is required or allowed by law or to otherwise fulfil a legal obligation. 

Access, Correction and Deletion

If you believe that the personal information that we may have about you is not accurate, current, or complete, please contact us as specified below to enable us to correct it, or to delete it if you wish us to do so. We will try to comply with your request as soon as reasonably practicable. 

About Children

This website is not intended for children. We will not knowingly collect personal information from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.

 
Cross Border Transfer

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Site or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including the United States, which may provide for different data protection rules than in your country.

Sensitive Information

Unless we specifically request or invite it, we ask that you do not send us, and you not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise to us. In those cases where we may request or invite you to provide sensitive information, we will do so with your express consent. 

Other Terms

Your use of this site is subject to our Legal Notice

How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us as follows:

By post:

Janssen-Cilag Limited,
50-100 Holmers Farm Way,
High Wycombe,
Buckinghamshire
HP12 4EG

By email: janssenukcustomerservices@its.jnj.com 

If you believe Janssen and / or its subsidiaries have not used your data in accordance with the stated Privacy Policy and the company has not resolved the matter in a fair way, you have the right to contact the Information Commissioner's Office via the helpline at 0303 123 1113.

Changes to This Privacy Policy

If this Privacy Policy is changed, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personal information. This Privacy Policy was last reviewed on May 2016.