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Contact Us

Contact Information

Janssen Inc.

19 Green Belt Dr.
Toronto, ON
M3C 1L9

Telephone: 416-449-9444
Fax: 416-449-2658
Toll Free: 1-800-387-8781

Emergencies and Medical Advice

If you have a medical emergency or if you need specific medical advice, you should contact your doctor, healthcare professional, poison control centre, or your local emergency room.

Adverse Event or Product Quality Complaint Reporting

To report an adverse event or a product quality complaint, please call us toll free at 1-800-567-3331 or 1-800-387-8781.

Medical Information

Click here for Product Monograph information for our products. Healthcare professionals requiring medical information regarding our products can call us toll free at 1-800-567-3331, 1-800-387-8781 or visit:

Customer Service

Healthcare professionals requiring contact information for their medical representative can call our Customer Response Centre toll free at 1-800-567-5667 or 1-800-387-8781.

Non-Canadian Residents

This site is intended to provide information specific to our products and services available in Canada.

If you reside outside Canada, we invite you to visit our global contact page.