19 Green Belt Dr.
Toll Free: 1-800-387-8781
Emergencies and Medical Advice
If you have a medical emergency or if you need specific medical advice, you should contact your doctor, healthcare professional, poison control centre, or your local emergency room.
Adverse Event or Product Quality Complaint Reporting
To report an adverse event or a product quality complaint, please call us toll free at 1-800-567-3331 or 1-800-387-8781.
Click here for Product Monograph information for our products. Healthcare professionals requiring medical information regarding our products can call us toll free at 1-800-567-3331, 1-800-387-8781 or visit: www.janssenmedicalinformation.ca.
Healthcare professionals requiring contact information for their medical representative can call our Customer Response Centre toll free at 1-800-567-5667 or 1-800-387-8781.
This site is intended to provide information specific to our products and services available in Canada.
If you reside outside Canada, we invite you to visit our global contact page.