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Customer Support

CUSTOMER SUPPORT

JOM Customer Service  
JOM Pharmaceutical Services, Inc. (800) 631-5273
    Fax Orders Only: ( JOM Fax Order Form ) (732) 302-0425
    Other Fax Correspondence: (732) 469-0640
Patriot Customer Service at JOM (800) 631-5273
   
Medical / Adverse Events / Product Complaints / Rebates  
Janssen Biotech, Inc. (800) 457-6399
Janssen Products, LP (800) 526-7736
McNeil Consumer Healthcare, a Division of McNeil-PPC, Inc. (800) 962-5357
Janssen Products, LP (888) 227-5624
Patriot Pharmaceuticals LLC. (800) 667-8570
Janssen Pharmaceuticals, Inc. (800) 682-6532
OrthoNeutrogena, a division of Ortho-McNeil Pharmaceutical, Inc. (800) 426-7762
    Renova Information Line (800) 547-3668
Scios, Inc. (877) 462-8732
    Natrecor Customer and Medical Information (877) 462-8732
Janssen Therapeutics, Division of Janssen Products, LP (877) 732-2488
   
Patient Assistance Programs  
Janssen Biotech, Inc.  
    Providers (800) 964-8345
    Patients (866) 489-5957
    Access One Program (888) 222-3771
Janssen Products, LP & Janssen Pharmaceuticals, Inc. (800) 652-6227
Janssen Products, LP (800) 553-3851
Vistakon Pharmaceuticals, LLC. (866) 815-6874
   
JOM Return Goods  
Inmar (800) 967-5952
    Fax: (817) 868-5343
   
Contracts Management Support Center  
HealthCare Systems Contracts Department (800) 814-9301
   
Customer Financial Services  
Credit & A/R Department (800) 768-1059
   
JOM Accounts Payable Support  
Accounts Payable: (800) 231-3965
Accounts Payable Portal: www.ap.jnj.com
   
Johnson & Johnson Consumer Products (800) 361-8068
   
Sales Representative Requests  
Janssen Biotech, Inc. and GBSC (800) 972-9063
J&J Healthcare System (800) 255-2500
Patriot Pharmaceuticals LLC. (215) 325-7676
Janssen Pharmaceuticals, Inc.  
    Sales Rep. Voicemail System (888) 323-6700

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