CUSTOMER SUPPORT
| Customer Service - for orders, inquires and disputes | Call (800) 631-5273, email [email protected] or visit https://us.jjcustomerconnect.com |
| Clinical Trials - for procurement inquires | Email [email protected] |
| Medical Information Center - for adverse events, product complaints, medical or rebates | Call (800) 526-7736 or email [email protected] For Patriot products call (800) 667-8570 |
| Janssen CarePath - for patience assistance programs | Call (877) 227-3728 |
| Returns - for returns or expired or recalled products | Call Inmar at (800) 967-5952 or email [email protected] |
| Sales Representative - for practitioners to obtain contact information or request samples | Call (800) 231-9339 |
| Accounts Receivable - for questions or payments pertaining to an invoice | Call (800) 768-1059 |
| Account Payable - for vendor purchase order inquires | Call (800) 231-3965 or https://www.ap.jnj.com |
| Customer Contracts Management - for inquiries regarding eligibility | Call (800) 814-9301 |